Covid -19 Service Procedure Memo
1. To obtain services call our main Phone number: 908-647-5112
2.To better evaluate and plan your Service call in advance please send a photo to info@TancrediPlumbing.com or text to 201-390-7176
3. Please advise us of any illness in the home or office.
1. Remote estimates may be possible by phone, email. text. or Skype
2. In person estimates can be arranged.
Remote Service calls:
We offer at a discounted rate for over the phone consultations and evaluations.
Work Area preparation:
1.Please clear any personal belongings from work area.
2. Remove any area rugs or bath mats.
3.Disinfect surfaces on or near subject appliance.
1. Specify the entry point of the home.
2.How do you want to be notified of our arrival: Door bell, text, phone call?
3. Maintain social distancing space of 6 feet when greeting and communicating with our team members.
Optional Home entry:
1. Leave garage door open or unlock a specific door.
2.Leave home or quarantine yourself in a separate room.
3.Let our team members enter and exit on their own.
4. Provide a cell phone number for communications during service call.
Invoicing and payment options:
1. Payment by check at time of service. Paid receipt to be sent via email or US mail.
2.Invoice sent by email with credit card and direct transfer link.
3.Invoice sent and check remitted via US mail.
Together we will work through this difficult time while providing essential services.
David E. Tancredi